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The SDS (safety data sheet) provides detailed information about the chemical’s composition, health and physical hazards, precautions for safe handling, and what to do in the event of an emergency. In this course, we’ll describe some basic health hazard concepts you may find on SDSs.

Knowing the potential hazards of the chemicals you work with is a vital first step in ensuring your safety - both on the job, and at home. In this lesson, we’ll discuss the routes of entry that hazardous materials might have you’re your body.

This course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization.

An organization’s success depends on the integrity of its employees. In this course, we'll take a look at an example of an ethical situation (taking more PTO than requested) and spend some time reviewing what we can do if such a situation arises.

Being a supervisor can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. This course is a great way to help new managers and supervisors understand and accept their new role within the organization.

Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. A terrific module that teaches the unique characteristics of high performer, your role as a coach, and a strategy for getting the most from your best people.

Retaliation in the workplace is a real issue. As a manager or supervisor, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. By the end of this lesson, you’ll be able to define what retaliation is and what you need to know about it.

As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. By the end of this module, you will be able to identify the best course of action for a given situation and the consequences of your actions on others.

This course will help users identify the conceptual levels of cultural competence - the ability to interact effectively with people of different cultures and socioeconomic backgrounds. Users will also be able to identify the elements of the MEET™ model, which will help them resolve misunderstandings and differences.

You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.