Course Catalog (1078 Courses)
Contains all of the available courses within the TrainingFlow™ LMS.
ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare)
35 Minutes Level: FoundationalBad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
Topics: Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution
Industry Settings: Healthcare
Target Audience: General
TrainingBriefs® The Hidden Bias Trap
8 Minutes Level: FoundationalIt is important that we understand our hidden biases and stereotypes in order to foster effective teamwork. We often do not realize how these biases and stereotypes impact how we interact with others. Before you can avoid bias and stereotyping people in the workplace, you need to understand what they are.
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Office & General
Target Audience: General
TrainingBriefs® Creating a Respectful Workplace
10 Minutes Level: FoundationalHaving fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.
Topics: Respect, Diversity Dynamics, Leadership, Management, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Empowered Leadership
8 Minutes Level: IntermediateAs a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. Ask yourself, “How do I maintain those relationships on a daily basis?”
Topics: Leadership, Communication
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Creating a Positive Customer Experience
5 Minutes Level: FoundationalCreating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.
Topics: Customer Service, Sales & Service
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Gender Identity for Healthcare Employees
8 Minutes Level: FoundationalCreating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.
Topics: Gender Identity/Gender Issues, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare
Target Audience: General
TrainingBriefs® When Peers Collide
6 Minutes Level: FoundationalThe pressures we face in the workplace can put a lot of strain on our relationship with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.
Topics: Interpersonal Skills, Communication
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General
The Consequences of Sexual Harassment™ (CA Employees)
60 Minutes Level: FoundationalSpecific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture.
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Taking TIME to Lead™
25 Minutes Level: IntermediateAs a supervisor or manager, your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
The Consequences of Sexual Harassment™ (NY/NYC Manager)
60 Minutes Level: FoundationalSpecific for New York Sexual Harassment Training Requirements!
This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors