Course Catalog (1042 Courses)

To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. This program helps employees understand key concepts and gives them the tools needed to prevent harassment and discrimination in the workplace.

To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. This program helps managers understand key concepts and gives them the tools needed to prevent harassment and discrimination in the workplace.

By the end of this module, you will be able to recognize when people are imposing their personal beliefs on others in the workplace and identify different responses to situations where someone is imposing personal beliefs and there implications.

The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service.

By the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.

This course will help you gain a better understanding of what it means to be a transgender person and teach you how to be respectful and supportive of your transgender employees.

Your success is related to working effectively with your team. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

This course will help you gain a better understanding of what it means to be a transgender person and teach you how to be respectful and supportive of your transgender colleagues.

Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.