TrainingBriefs™ The Tough Conversation
TrainingBriefs™ Course
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TrainingBriefs™ The Tough Conversation

6 Minutes Level: Foundational

New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.

Target Audience: General
Language: English

Features

  • Audio Narration
  • Interactive Exercises
  • Video
  • Post-Assessment

Learning Objectives

  • Recognize and respond difficult moments.
  • Summon the courage to tackle the conflict head-on with a positive conversation.
  • Use the M.E.E.T. model to communicate effectively.

Description

New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.

Let's face it, to get anything thing done, we've got to be able to work through our differences in a positive way that supports productivity and teamwork.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail


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