Search Course Catalog (40 Courses Found)

New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.

You may not see it, but AI is all around you at work. It helps you automatically filter spam emails, get smart suggestions while typing in Word or Gmail, use virtual assistants like Siri, Alexa, or Google, book meetings with scheduling tools that suggest the best times, and find files with smart search features. Even customer support chatbots and phone systems are powered by AI. One thing to keep in mind, if a tool seems to “predict” your needs or learn from behavior... it’s likely using AI.

Soft skills training develops crucial interpersonal, emotional, and social skills that are vital for effective communication, collaboration, and problem-solving. Unlike specific, measurable technical (hard) skills, soft skills broadly influence how employees interact and approach their work.

Ideation is the crucial process of generating, developing, and sharing new ideas to address challenges, enhance processes, create products, or achieve objectives. It is fundamental for fostering creativity and innovation within organizations, empowering teams to brainstorm solutions and identify opportunities for growth.

Workplaces often experience rapid changes, such as shifts in market demands, technology upgrades, or organizational restructuring. Adaptability helps employees and organizations remain competitive and effective. It involves being flexible, open to learning, and able to pivot quickly in response to shifting priorities, technology, or organizational needs.

Getting results at work matters because it directly affects your personal success, team performance, organizational growth, and overall career satisfaction. It's the foundation for professional growth, recognition, and satisfaction, making you a valued and influential member of your organization.

Mental wellness is a state of well-being in which individuals recognize their abilities, cope effectively with daily stresses, work productively, and contribute to their communities. It involves maintaining a balanced mental and emotional state, supporting resilience, and managing life’s challenges in healthy ways. Mental wellness is about more than just the absence of mental illness; it’s about actively cultivating mental health and fostering a positive mindset.

Creativity is the ability to generate new ideas, approaches, or solutions to problems that add value to the organization. It involves thinking beyond conventional boundaries, applying imagination, and embracing innovation to improve processes, products, services, or workplace dynamics. Creativity is a critical driver of success in today's competitive and rapidly changing business environment.

Workplace training includes programs and initiatives designed to enhance employees' skills, knowledge, and competencies in a way that is engaging, relevant, and aligned with organizational goals (and growth). The goal of effective training is to equip employees with the tools they need to perform their roles more effectively, foster personal growth, and contribute to the organization’s financial success.

Being your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.

We all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.

New Micro-Learning! The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds. Portuguese-Brazilian version of the "TrainingBriefs® I’m Stressed!" course.

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace! This course will teach you that there are three basic types of empathy.

We’ve all felt nervous... even anxious about an upcoming event. Anxiety is something we all encounter as a normal part of life. Anxiety can actually be a motivator… helping us accomplish a task at hand that needs to be done. But many times, we experience the negative side of anxiety. this quick course provides a great overview of anxiety and how we can effectively tackle it.

When employees fail to behave ethically and violate organizational policy, you must act swiftly to address the behavior and take the appropriate disciplinary action. Doing so will help protect the organization and avoid sending the wrong message throughout the workforce. Promptly responding to violations of policy is one of many ethical issues that come up in the workplace.

The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.

Working from home is great on so many levels. But there are a whole new set of challenges, too. How do you keep from getting distracted when domestic duties call? How do you handle a family member who stops by unannounced in the middle of the day? How do you get anything done if you have kids around? This video provides a few quick tips for successfully navigating the pitfalls of telecommuting.

Stress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. In simple terms, stress occurs when something is impacting us… mostly based on the fear of the unknown.

Get to the bottom of what good mental health means! Good mental health is what should be desired in life – both at work and at home. Tackling it head-on is the best way to overcome and have a life worth living! This short, information-packed video is a fantastic follow-up to the popular TrainingBytes® Stressed Out?

New Micro-Learning! Good mental health could have a different meaning to each of us, but it’s generally defined as the ability to think, feel, and respond in ways that we need and want to in order to live our lives as fully and independently as possible. It also means that we're able to cope with daily stresses all the while accomplishing personal goals. Good mental health doesn't mean that we always feel happy or that you never have bad moods or bad days.