Got Sales?™ Relationship Development
LearningBytes® Course

Got Sales?™ Relationship Development

20 Minutes Level: Foundational

By the end of this module, you will be able to identify the categories of customer relationships, their importance and the techniques for building them. There are three techniques for building good customer relationships: good relationship skills, sustaining interest, and asking good questions.

Target Audience: General
Language: English

Features

  • Audio Narration (Male)
  • Branching
  • Inline Quizzes
  • Accessible / 508 Compliant
  • Post-Assessment

Learning Objectives

  • Identify the categories of customer relationships
  • Identify the importance of customer relationships
  • Identify the techniques to build customer relationships

Description

Good relationships allow your organization to build customer loyalty. Studies show that whenever possible, over 50% of customers avoid vendors with whom they have no relationship. Good relationships encourage customers to remain loyal and continue purchasing from you.

By the end of this module, you will be able to identify the categories of customer relationships, their importance and the techniques for building them. There are three techniques to building good customer relationships at your organization. These techniques include using good relationship skills, sustaining interest, and asking good questions.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Male Narrator

Compatiblity Notes

  • Modern Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge, Internet Explorer 10+
  • Mobile Browsers: Android Chrome on Android 7+, Apple Safari on iPhone&iPad
  • Mobile App: TrainingFlow™ iOS & Android App


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