
Got Sales?™ Customer Business Understanding
25 Minutes Level: Foundational
The techniques in this course are designed to help you with this task. Foster customer relationships and to recommend solutions to meet each customer’s unique business needs. In order to do so, you must truly understand the customer’s business – what makes them tick, and how they use your solutions to meet their needs and achieve their goals.
Target Audience: General
Language: English
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Features
- Audio Narration (Male)
- Branching
- Interactive Exercises
- Inline Quizzes
- Accessible / 508 Compliant
- Post-Assessment
Learning Objectives
Description
Customer business understanding is the preparation, study, and questioning required to determine and document the unique business issues for a specific customer. This includes developing solutions tailored to the customer’s individual business requirements. understanding the nuances of the customers you serve can be challenging. The techniques in this course are designed to help you with this task. Foster customer relationships and to recommend solutions to meet each customer’s unique business needs. In order to do so, you must truly understand the customer’s business – what makes them tick, and how they use your solutions to meet their needs and achieve their goals.
Learning Topics
Industry Settings
- Healthcare
- Industrial & Manufacturing
- Office & General
- Retail
Diversity Profile
- Male Narrator
Compatiblity Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Modern Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge, Internet Explorer 10+ YOUR SYSTEM
- DOES NOT Support Legacy Browsers: Internet Explorer 10 and below are not supported
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