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When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior.

This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.

Your success is related to working effectively with your team. While new people bring unknowns, you can be a catalyst for building on team strengths.

Managers often get busy and can’t always be on top of everything. Yet sometimes they can unknowingly send a message that excludes an employee. When the exclusion occurs because of something related to the employee’s religion, it can be serious.

Some people are fascinated by gossip and some just ignore it. But when gossip is felt as harassment or discrimination in the workplace - it can be devastating!

When humor is believed to be harassing or discriminating, the sooner something is done to intervene the less likely it will seriously damage the company or someone’s career and reputation.

Who are you? Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.

What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.

Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world. But sometimes we may find ourselves in an awkward situation that could lead to the compromise of such information.