Search Course Catalog (244 Courses Found)

New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.

New Micro-Learning! In order to be a successful mentor, you need to understand what a mentor does… right? Well, in this quick course, we’ll take a look at exactly what a mentor does? When you have a new employee to the company, or an employee new to a particular role, there is no substitute for the conversations and support that you can provide as a mentor.

New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.

New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.

New Micro-Learning! Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.

As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!

New Micro-Learning! Getting people to care when they think something is no big deal or when they just don’t seem to have any sense of urgency can be a challenge. This course takes a look at the impacts an individual has on the rest of his or her co-workers when they display a lack of commitment to the team and the organization.

New Micro-Learning! Now that you have made that new hire, how do you ensure they stay on the team? This course will take a look at the leadership steps you must take as you onboard your new hire so they feel included and set for success.

New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.

New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

New Micro-Learning! Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.

New Micro-Learning! We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

New Micro-Learning! paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.