Search Course Catalog (360 Courses Found)

You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!

Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. A terrific module that teaches the unique characteristics of high performer, your role as a coach, and a strategy for getting the most from your best people.

Retaliation in the workplace is a real issue. As a manager or supervisor, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. By the end of this lesson, you’ll be able to define what retaliation is and what you need to know about it.

As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. By the end of this module, you will be able to identify the best course of action for a given situation and the consequences of your actions on others.

This course reviews not only how to identify unacceptable behaviors in the workplace but a process for dealing with them - that helps you build a culture of integrity in your team and your organization.

As a manager, taking a look at a person’s capabilities, commitment, and chemistry will help you select the right person for the right job, for the right reasons. This course gives you the tools to quickly understand the best (and legal) steps to successful interviews.

Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.

This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

This course focuses on the responsibility manager’s have to be fair and consistent in counseling and disciplining individuals who violate the organization’s standards of business conduct.

This module focuses on a problem many leaders struggle with. Namely, ensuring that their subordinates/direct reports have faith in the system of reporting ethical violations.

In this module we’ll examine the breadth of diversity – what is it, and what does it include, as well as how to recognize opportunities for creating an inclusive environment, given the diversity that exists.

After completing this course, you will be able to recognize the warning signs of workplace violence and what you should do if confronted with this issue. You will be able to identify common behaviors that could lead to violence, and choose appropriate action steps to protect yourself and others.

This module focuses on the problem many leaders struggle with, namely, ensuring subordinates receive their organization’s mandatory training.

In this lesson, we’ll continue with our look at ergonomics awareness for supervisors by discussing the prevention of work-related disorders and the Ergonomics team approach and training.

This module focuses on a problem many leaders struggle with. Namely, remembering that everything they do on the job is setting the example for subordinates and peers alike. Discusses the implications of asking an employee to lie for you.

This module focuses on ethics and integrity in the hiring process. Business managers are ethically bound to oversee the recruitment process with honesty, consistency and objectivity. Know and follow the organization’s policies on diversity and discrimination.

Ergonomics is about putting “people first.” It is a way to better match tools, equipment, and work methods with workers. In this program were going to cover several key aspects of ergonomics that you as a supervisor or manager should be aware of.

There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.