Course Catalog (1039 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

TrainingBriefs® Addressing Misunderstandings

7 Minutes Level: Intermediate
Building an inclusive work environment sometimes means confronting colleagues about their misconceptions and attitudes regarding diversity. It also means taking the time to have courageous conversations about the tough topics impacting the workplace. A diverse workforce does not mean your organization places more value on certain groups of people. What it means is your organization is committed to attracting and retaining quality employees from ALL cultural backgrounds, genders, ages, and points of view.
Topics: Diversity Dynamics, Communication, Professionalism, Inclusion & Equity, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Gathering Competitive Information

5 Minutes Level: Foundational
Ethics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Interview Preparation

8 Minutes Level: Foundational
When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?
Topics: Interviewing & Hiring, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)

15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.
Topics: Management, Leadership, Professionalism, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Communicating Plans for Change (Managing Essentials™ Series)

15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.
Topics: Change, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

An Employee Who Needs Motivation (Managing Essentials™ Series)

15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! You have an employee who needs motivation. What do you do? There are four steps you can take to help the situation.
Topics: Management, Motivation, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

An Employee Who is Not Assertive Enough (Managing Essentials™ Series)

15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! You have an employee who’s not assertive enough. What do you do? There are four steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Understanding Microaggressions (Spanish)

6 Minutes Level: Foundational
We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
Language: Spanish (NA)
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Gender Respect (Spanish)

6 Minutes Level: Foundational
All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Spanish version of the course "TrainingBriefs® Gender Respect" course.
Language: Spanish (NA)
Topics: Respect, Diversity Dynamics, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Understanding Racism (Key Terms) (Spanish)

8 Minutes Level: Foundational
Racism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Awareness is key to understanding how racism impacts each of us. The key terms covered in this course are the starting point of that understanding.
Language: Spanish (NA)
Topics: Inclusion & Equity, Diversity Dynamics, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General