Got Leadership?™ Leading Across Differences
10 Minutes Level: Foundational
Our workplace brings together a rich mix of generations, communication styles, cultural backgrounds, and unique human characteristics. While this diversity is our greatest asset for driving innovation and attracting top talent, navigating our differences can sometimes cause friction, miscommunication, and cross-cultural misunderstandings - known as "diversity moments."
Target Audience: General
Language: English
1
Features
- Audio Narration
- Interactive Exercises
- Job Aids and Reference Materials
- Video
- Post-Assessment
Learning Objectives
Description
Respect and inclusion don't just happen—we have to make them happen.
This course covers key topics and actions, including:
Navigate Diversity Moments: Recognize when cultural differences, unique communication styles, or unexpected misunderstandings are straining team relationships.
Bridge the Gap: Use actionable techniques to pause, address miscommunications respectfully, and discover shared common ground.
Build True Belonging: Move beyond a diverse roster to actively foster an environment where every team member feels welcomed, wanted, and empowered to succeed.
Turn our differences into our organization's competitive advantage. Learn how to lead across differences and position teams for long-term success.
Job Aids and Reference Materials
- Tips for Leading Across Differences
2 pages
Learning Topics
Industry Settings
- Healthcare
- Industrial & Manufacturing
- Office & General
- Retail
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+
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