Search Course Catalog (410 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Series: TrainingBriefs® Course
TrainingBriefs® Kindness Matters
6 Minutes Level: FoundationalNew Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!
Topics: Inclusion & Equity, Communication, Interpersonal Skills, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The No…No…No! Boss (For Healthcare)
8 Minutes Level: IntermediateNew Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.
Topics: Collaboration, Communication
Industry Settings: Healthcare
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The No…No…No! Boss
8 Minutes Level: IntermediateNew Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.
Topics: Collaboration, Communication
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Tough Conversation
8 Minutes Level: FoundationalNew Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
Topics: Communication, Interpersonal Skills, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Leveraging the Power of Emotional Intelligence
9 Minutes Level: IntermediateNew Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
Topics: Collaboration, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Religious Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Preventing Retaliation
6 Minutes Level: IntermediateNew Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.
Topics: Compliance, Leadership, Management, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Recognizing Retaliatory Behavior
5 Minutes Level: IntermediateNew Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct.
Topics: Workplace Violence Prevention, Leadership, Professionalism, Abusive Conduct
Industry Settings: Healthcare, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Active Listening
5 Minutes Level: FoundationalNew Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
Topics: Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® A Difference of Opinion
5 Minutes Level: IntermediateNew Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team.
Topics: Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Course