Search Course Catalog (906 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Office & General

TrainingBriefs® Make My Day!

5 Minutes Level: Foundational
It’s important to have clear policies and procedures to prevent, address, and resolve third-party sexual harassment, and to educate and train their employees on how to handle such situations. It's also important for employees to report any incidents of third-party sexual harassment to their supervisor and/or human resources. By doing so, both the employee and the employer can protect their rights, dignity, and interests.
Topics: Sexual Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Using Personal Pronouns

5 Minutes Level: Foundational
Personal pronouns are the words that we use to refer to ourselves and others in place of names, such as he, she, they, etc. These pronouns are not just grammatical markers, but also expressions of identity and respect. Using the correct personal pronouns for someone shows that you acknowledge and value their gender identity, which may or may not align with their biological sex or appearance. Using the wrong personal pronouns for someone, intentionally or unintentionally, can cause them to feel invalidated, disrespected, or even discriminated against.
Topics: Communication, Team Builder, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Why Trust Matters

8 Minutes Level: Foundational
Trust is the foundation of any successful organization. Trust means that employees have confidence in each other's abilities, intentions, and actions. Trust also means that employees feel safe to express their opinions, share their ideas, and collaborate with their colleagues. Leaders play a crucial role in promoting trust in the workplace by setting an example through their behavior and fostering a culture of mutual respect and collaboration.
Topics: Inclusion & Equity, Team Builder
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

The Pregnant Workers Fairness Act (An Overview)

10 Minutes Level: Foundational
The Pregnant Workers Fairness Act (PWFA) is a federal anti-discrimination law that covers employers, including state and local governments, with 15 or more employees. Under the PWFA, employers must make “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.”
Topics: Compliance, Management, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Why Creating a Sense of Belonging Matters

5 Minutes Level: Foundational
Belonging is that feeling of security and support - a sense of inclusion and acceptance within a group. It’s when an individual can bring their authentic self to work. By creating genuine feelings of belonging for all, an organization improves both engagement and performance. In today's increasingly diverse workplace, it's more important than ever for organizations to cultivate a culture of belonging. That’s a place in which all employees feel included, respected, and valued, regardless of their race, gender, age, religion, sexual orientation, or any other personal characteristic. When employees feel like they belong, they are more likely to be engaged, motivated, and committed to their work, which benefits our organization as a whole.
Topics: Diversity Dynamics, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

No Problem! Serving Others with Respect™ (eLearning)

40 Minutes Level: Foundational
YOU (the employee) make the difference in how a customer feels, not a policy, not your manager...you! The intent of this course is to show customer service staff and employees some ways of handling difficult situations so that they can effectively respond and leave the customer with a positive, memorable impression.
Topics: Customer Service, Communication, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General

PREVAIL!® for Middle & High Schools

60 Minutes Level: Foundational
Being prepared… that’s what can dramatically change your chance of prevailing during an armed intruder event. Why? Because the intruder is NOT counting on you being ready to act! A trained response allows for immediate action and a better opportunity to prevail. If you find yourself in an armed intruder event, you are the true first responder! You’ll have 2-5 minutes to take immediate action. Action that can save lives. The bottom line is this… Think about those around you… or your loved ones…Is there someone worth LIVING for? If yes…then dig deep! Find the strength and channel your energy into a plan to overcome and PREVAIL!
Topics: Armed Intruder/Active Shooter, Workplace Violence Prevention
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

PREVAIL!® for Elementary Schools

60 Minutes Level: Foundational
An armed intruder situation is something few of us have prepared for. And it’s that lack of preparation that raises anxiety… and fear. As an administrator, teacher or staff member… others look to you for help… especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. It may help you to think of preparing for an armed intruder event in the same way that you prepare your staff or students for a fire, an earthquake or tornado. By taking a few minutes to train for one of these events, you know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an armed intruder event.
Topics: Armed Intruder/Active Shooter, Workplace Violence Prevention
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Standing Up for Respectful Workplace Behavior™

60 Minutes Level: Intermediate
Meet the Chicago Bystander Training Requirement! Research tells us that as many as 80% of women and 20% of men experience some form of harassment in the workplace. Organizations want productive and engaged employees who contribute to the bottom line… and one aggressive employee can ruin it all. There are real consequences associated with crossing the line at work and more than money is what’s at stake. The effects of harassment, discrimination and abusive conduct can damage our organization’s morale, brand, and leave targeted employees unproductive and fearful.
Topics: Harassment, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Why Respect Matters

5 Minutes Level: Foundational
Respect sets the tone for the overall organizational culture. A culture of respect promotes fairness, integrity, and ethical behavior, which strengthens our organization's values and identity. When workplace respect is prioritized and consistently practiced, it creates a positive, inclusive, and supportive environment, leading to increased job satisfaction, productivity, and overall well-being of the workforce.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General