Search Course Catalog (806 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Healthcare

TrainingBriefs® I Am Being Harassed!

6 Minutes Level: Foundational
Sexual harassment is still a very real workplace issue. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.
Topics: Sexual Harassment, Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Micro-Inequities in the Workplace

6 Minutes Level: Foundational
No matter what the words we say, our actual communication is influenced by our expression, gestures and tone of voice. In fact, research as shown that only a small percentage of the brain processes verbal communication.
Topics: Inclusion & Equity, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Competing Customer Service Priorities

5 Minutes Level: Foundational
It can be overwhelming when it comes to provider the level of customer service we all want and expect. Customers deserve our undivided attention... that's a given! Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.
Topics: Customer Service, Sales & Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

TrainingBriefs® Open Communication

6 Minutes Level: Foundational
As a leader you must demonstrate your commitment to the organization’s culture of integrity, create an environment where employees feel safe to voice their concerns and hold all employees accountable for their actions.
Topics: Communication, Compliance, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

The Foreign Corrupt Practices Act (FCPA) - An Overview

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA.
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Understanding Exclusive Behaviors

7 Minutes Level: Foundational
Exclusive behaviors in the workplace are any behaviors that make an employee feel like they are not a part of the group in which they belong.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Understanding Team Dynamics

7 Minutes Level: Foundational
Your success is related to working effectively with your team. While new people bring unknowns, you can be a catalyst for building on team strengths.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: General

TrainingBriefs® - Respecting Religious Diversity

6 Minutes Level: Foundational
Managers often get busy and can’t always be on top of everything. Yet sometimes they can unknowingly send a message that excludes an employee. When the exclusion occurs because of something related to the employee’s religion, it can be serious.
Topics: Inclusion & Equity, Diversity Dynamics, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Responding to Workplace Gossip

5 Minutes Level: Foundational
Some people are fascinated by gossip and some just ignore it. But when gossip is felt as harassment or discrimination in the workplace - it can be devastating!
Topics: Harassment, Professionalism, Respect, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® - Understanding Unconscious Bias (Managers)

8 Minutes Level: Foundational
By being self-aware and willing to engage with others when bias is unintentionally implied or expressed we can better resolve problems and promote more effective working relationships.
Topics: Unconscious Bias, Inclusion & Equity, Respect, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General