Course Catalog (1046 Courses)

Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better.

New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.

New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.

New Micro-Learning! Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.

Since its institution in 1996, The Health Insurance Portability and Accountability Act (or HIPAA) aims to prevent healthcare fraud and ensure that all ‘protected health information’ is appropriately secured and to restrict access to health data to authorized individuals. If you have access to paper records, computers, information systems, networks, technology resources, including electronic medical records, and e-mails, you must follow HIPAA security policies, procedures and guidelines.

New Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss.

New Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.

We don’t like to think of ourselves as having biases toward others. The fact is many of these biases exist in our society and in our memory and are sometimes expressed unknowingly. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.