Course Catalog (1042 Courses)

It’s sometimes difficult not to become involved in gossip and rumor sharing at work. By the end of this course, you will be able to understand the meaning of diversity and more importantly, inclusion - and the impact of gossip, assumptions, rumors and innuendo in the workplace.

Many diseases and illnesses are spread by not properly washing hands. In this SafetyByte module, we’ll discuss the importance of handwashing.

The Medical Leave Act (FMLA) law and requirements can be complicated. This course provides a basic understanding of the FMLA. As a busy manager or supervisor, you should always get an expert involved whenever you deal with an FMLA issue.

Define the key legal terms associated with workplace retaliation. Identify the three major consequences of retaliation in the workplace. Understand management’s responsibility in preventing retaliation.

By the end of this course, you will be able to identify hidden bias or stereotypes and understand why maintaining a respectful culture promotes teamwork.

We depend on our coworkers to get things done, and they depend on us. By the end of this course, you will be able to identify ways to positively impact and support internal customers.

Being a leader means many things. By the end of this course, you will be able to identify and react appropriately to retaliation as well as create a safe environment for employees.

Having satisfied customers leads to increased revenue and increased brand awareness. Having satisfied employees is the key contributor to a company’s success. Taking the time to provide exceptional internal customer service will go a long way in opening opportunities in your career, burnishing your reputation and positioning you for success.

Often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. By the end of this course, you will be able to identify some of the most common work-related concerns as well as identify the best course of action given an ethical or compliance situation.

Conflict is a part of life – and that’s especially true in the workplace. This course gives managers a new perspective on understanding and resolving conflict. Use the T.I.M.E.™ model to your advantage and resolve workplace conflict.