Search Course Catalog (80 Courses Found)

Cultural sensitivity is about being aware of and respectful toward the beliefs, values, practices, and customs of different cultures. In the workplace, it means understanding and appreciating the diversity of cultural backgrounds that colleagues, clients, vendors and customers bring and responding in ways that are respectful and inclusive.

In recent years, the conversation about diversity and inclusion has expanded to encompass not just racial and gender identities but also personal expressions of culture and identity. One significant piece of legislation making waves is The CROWN Act, a landmark law designed to protect individuals from discrimination based on their hair texture and natural hairstyles. The CROWN Act stands for “Create a Respectful and Open World for Natural Hair.” For many, the Crown Act is more than just a legal mandate; it's a vital step toward acknowledging and respecting cultural diversity in the workplace.

Communication is essential when it comes to the workplace. So, addressing miscommunication quickly and respectfully is key to maintaining our workplace relationships. When we have generational differences, it’s easy to have misunderstandings and miscommunication… because we won’t all communicate in the same way. To be inclusive, we must be willing to listen to others and their perspectives and make adjustments with the intention of staying connected… especially as we cross generations.

Work-life balance and general well-being is something all of us want in the workplace. The perfect balance between work and life varies for each person and it changes depending upon our life circumstances. Well-being is fundamental to our health and overall happiness. That includes a healthy work-life balance. New generations in the workplace see well-being as an integral part of their lifestyle.

Let’s face it, treating people differently in employment, based on things like age, can be unlawful. Bias based on age is a reality – and can be subtle or blatant. Ageism in the workplace has to do with people being discounted because of their age. This happens when someone is seen as too young or too old to tackle a specific task or requirement.

Inclusion 101™ is designed to help you recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This interactive course will assist you in dealing effectively with the individual and cultural differences that impact relationships with co-workers, customers and others that are critical to the success of your organization.

Today’s inclusive and respectful workplace culture means that the ability to practice your religion and religious traditions is up to you. Being respectful of that means not bringing religions into conversations inappropriately and not disrespecting colleagues based on their religious practices or religious dress.

Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others, we are wasting an opportunity to leverage the power of that diversity. We can make assumptions, and stereotypes, about people based on their age, like younger people will be much better at embracing and using technology when compared to those that are older. But it’s important to remember that assumptions like this can have a real-life impact on our work teams.

Regardless of all the training and legislation, there are still many stereotypes and prejudices regarding LGBTQ+ co-workers. This can sometimes make it hard to come to work depending upon the attitudes and behaviors of co-workers. While we may not agree with every aspect of all of our co-worker’s personal lives, what we can agree on is that people need to be treated with respect and dignity.

Diversity 201™ is designed to help you continue to recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This course provides a deeper dive into diversity situations and will assist learners in effectively tackling the individual and cultural differences that impact relationships with co-workers, customers and other stakeholders that are critical to the success of your organization.

Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of multiple generations working together - either in its own workplace or in its clients, customers, and even supplier base. This course will encourage learners to look at what they are doing as an individual contributor within the organization to make the workplace one where people of all generations can do their best work.

Building an inclusive workplace means that people can be their authentic self. We can bring our whole selves to work and not be worried about people discriminating against us because of this. In order for this equitable and inclusive workplace to exist, we all have to be careful of assumptions and comments we make about each other and in doing so create a better workplace for us all.

Belonging is that feeling of security and support - a sense of inclusion and acceptance within a group. It’s when an individual can bring their authentic self to work. By creating genuine feelings of belonging for all, an organization improves both engagement and performance. In today's increasingly diverse workplace, it's more important than ever for organizations to cultivate a culture of belonging. That’s a place in which all employees feel included, respected, and valued, regardless of their race, gender, age, religion, sexual orientation, or any other personal characteristic. When employees feel like they belong, they are more likely to be engaged, motivated, and committed to their work, which benefits our organization as a whole.

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Hanukkah. Also known as the Festival of Lights, it's an international holiday that is celebrated for eight days and nights, typically falling in late November or December.

Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the international holiday – Diwali. Also known as the Festival of Lights, Diwali is one of the most popular and widely celebrated festivals in India and other countries with large Hindu populations. It's typically celebrated in late October or early November, according to the Hindu lunar calendar, and lasts for five days.

Stereotypes and biases have not place at work. They can (and do) creep into our conversations and influence our actions. When we hear or witness these types of statements, we need to speak up and drive conversation around the impact (even if the intent was not to hurt a co-worker). If we don't, they can easily lead to misunderstandings and reinforced stereotypes. Speaking up is an important part of creating and maintaining a respectful work environment.

New Micro-Learning! Racism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Portuguese-Brazilian version of the "TrainingBriefs® Understanding Racism (Key Terms)" course.

New Micro-Learning! We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning. Portuguese-Brazilian version of the "TrainingBriefs® Understanding Microaggressions" course.

Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday – Juneteeth. Juneteenth honors the end to slavery in the United States and is considered the longest-running African American holiday. On June 17, 2021, President Joe Biden declared Juneteenth an official federal holiday.

Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Passover. Passover (sometimes called the Festival of Unleavened Bread) commemorates the Hebrews’ liberation from slavery in Egypt and the “passing over” (or the sparing) of the firstborn of the Israelites, on the eve of their exodus from Egypt.