What's New: Courses Now Available in TrainingFlow™ (36 Courses)

Contains all the new courses uploaded in the last six months.

The Foreign Corrupt Practices Act (FCPA) - An Overview (Polish)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Polish version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Polish
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Foreign Corrupt Practices Act (FCPA) - An Overview (French)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. French version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Foreign Corrupt Practices Act (FCPA) - An Overview (Czech)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Czech version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Czech
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Foreign Corrupt Practices Act (FCPA) - An Overview (Spanish-North American)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Spanish-North American version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Spanish (NA)
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Foreign Corrupt Practices Act (FCPA) - An Overview (Portuguese-Brazilian)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Portuguese-Brazilian version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Power of Positivity

25 Minutes Level: Intermediate
We have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.
Topics: Leadership, Interpersonal Skills, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Training Briefs® Yet Another Fire

5 Minutes Level: Intermediate
Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.
Topics: Communication, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Training Briefs® What’s The Big Deal?

5 Minutes Level: Foundational
Decision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.
Topics: Leadership, Compliance, Ethics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Training Briefs® The Refund

5 Minutes Level: Foundational
We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
Topics: Customer Service, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Training Briefs® One for The Ages

5 Minutes Level: Intermediate
Our workplace is full of employees with valuable life experiences and ideas. It’s important to recognize and appreciate the knowledge, perspectives, and experiences that team members of all ages bring to the table. This course explores how a manager deals with an unexpected derogatory comment directed towards a fellow employee regarding their age.
Topics: Respect, Diversity Dynamics, Professionalism, Inclusion & Equity, Teamwork, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors