TrainingBriefs™ The No…No…No! Boss (For Healthcare)
TrainingBriefs™ Course
New Course

TrainingBriefs™ The No…No…No! Boss (For Healthcare)

7 Minutes Level: Intermediate

New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

Target Audience: General
Language: English

Features

  • Audio Narration
  • Interactive Exercises
  • Video
  • Post-Assessment

Learning Objectives

  • Understand how negativity impacts relationships and performance.
  • Assess a challenging situation and determine an appropriate strategy.
  • Utilize emotional intelligence & a 5-step process for dealing with difficult people.

Description

New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

Industry Setting

  • Healthcare


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