Got Performance?™ Co-Workers Are Your Customers, Too!
12 Minutes Level: Foundational
We depend on our coworkers to get things done, and they depend on us. By the end of this course, you will be able to identify ways to positively impact and support internal customers.
Target Audience: General
- Audio Narration (Male)
- Inline Quizzes
- Accessible / 508 Compliant
Most of us work with coworkers each and every day. We depend on our coworkers to get things done, and they depend on us. The same is true when it comes to working across departments; every person we deal with – whether it is face-to-face, over the phone, or via email – is a person who helps get things done for our organization. In this sense, our coworkers are our customers, too – our internal customers. By the end of this course, you will be able to identify ways to positively impact and support internal customers.
|Got Performance?™ Diffusing Customer Emotions||Customer Service|
|Got Performance?™ Think Like a Customer||Sales & Service|
|Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias||Diversity|
|Got Performance?™ When Policies and Service Collide||Customer Service|
|TrainingBriefs™ Coworkers Are Customers, Too!||Customer Service|
|Got Performance?™ Success Starts With Me||Communication|
|Got Performance?™ Ethical Choices – What’s the Harm?||Ethics|
|Got Performance?™ Change Resiliency||Change|
|Got Leadership?™ Respecting Your LGBT Colleagues||Diversity|
|Got Sales?™ Customer Care||Sales & Service|