Search Course Catalog (21 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Communicating Effectively & Professionally
TrainingBriefs® Course
TrainingBriefs® You Call That Feedback?
6 Minutes New Level: FoundationalProviding effective feedback is essential for both personal and professional development, especially in refining presentation skills. This course illustrates the difficulties an employee encounters in receiving helpful feedback from a colleague, stressing the value of clear and actionable input for skill enhancement. It highlights the significant role of direct, constructive feedback in fostering professional growth, emphasizing the need for feedback providers to be clear, specific, and encouraging, allowing recipients to make substantial improvements in their abilities and performance.
Topics: Communicating Effectively & Professionally, Interpersonal Skills, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Who Owns This?
6 Minutes New Level: FoundationalAccountability and transparent communication are essential for managing mistakes and sustaining trust within a team. This module examines the impact of failing to acknowledge errors and underscores the role of openness in personal development and upholding organizational integrity. Recognizing the value of personal accountability and clear communication in addressing mistakes is crucial. It emphasizes the importance of creating a supportive environment that encourages honesty, builds trust, and cultivates a culture of ongoing improvement.
Topics: Communicating Effectively & Professionally, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Make Your Presentation a Present
6 Minutes New Level: FoundationalEffective presentation skills are crucial in conveying ideas, results, and strategies compellingly and confidently within the workplace. This course underscores the critical role of presentation skills in professional settings and the need for individuals to develop confidence in their delivery. Remember, effective communication is not just about what is said, but how it is said, and the importance of engaging the audience through dynamic delivery and preparation.
Topics: Communication, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Keep Things Moving
6 Minutes New Level: FoundationalEffective communication is paramount for success in today's fast-paced workplace. It's a cornerstone of professional success, requiring both technological adaptability and a commitment to open and clear dialogue. By addressing the challenges of miscommunication and embracing solutions that cater to diverse needs, teams can enhance collaboration and productivity.
Topics: Communicating Effectively & Professionally, Management, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® I Kinda Got Stuck
6 Minutes New Level: FoundationalSometimes a communication breakdown doesn’t occur by what is said. It happens when something is NOT said. Many times, people hold back their communication out of fear of looking foolish or wrong in front of their peers or leader. When an employee can’t seem to move forward on their responsibilities and is unwilling to communicate, you often need to probe deeper… be empathetic and build trust.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® End of Day (EOD)
6 Minutes New Level: FoundationalWhile some may see direct communication as rude or harsh, others appreciate it when a message is delivered in a straightforward way. The solution comes from establishing clarity and expectations in the type of communications that are delivered and received in the workplace.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Bad Connection
5 Minutes New Level: FoundationalBecause of the speed of today’s workplace environment, and the ongoing push to “multitask,” we often create unwanted communication barriers - especially between different personality styles. Too often our need to be productive gets in the way of our communication, and in the way of that productivity itself.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Couches and Slouches
5 Minutes New Level: FoundationalSometimes, communication isn’t just about what’s said. It’s often non-verbal communication that speaks volumes about who we are and the quality of work we put in. While workplaces have become more flexible, sometimes that flexibility creates too much comfort.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® When the Boss Calls a Meeting
5 Minutes New Level: FoundationalEach of our different experiences and expectations are why learning to communicate across generations is so important. The reality is that each generation comes with its own rules for the workplace. Using the M.E.E.T.® approach is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.
Topics: Generational Challenges, Leadership, Respect, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Bringing Your Authentic Self to Work Matters
5 Minutes Level: FoundationalBeing your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.
Topics: Personal Performance, Cultural Competency, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
Training Briefs® Harmful Gossip
8 Minutes Level: IntermediateMaintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?
Topics: Management, Leadership, Respect, Communicating Effectively & Professionally, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Doesn't Interact Well with Others
8 Minutes Level: IntermediateBeing a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who doesn’t interact well with others, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.
Topics: Management, Communicating Effectively & Professionally, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Tackling Conflict Between Employees
9 Minutes Level: IntermediateA conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?
Topics: Management, Leadership, Conflict Resolution, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Termination Due to Downsizing
9 Minutes Level: IntermediateWe all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?
Topics: Leadership, Communication, Management, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Classic Course
The Power of Positivity
25 Minutes Level: IntermediateWe have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.
Topics: Leadership, Interpersonal Skills, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Streaming Video
I Wish My Manager Would Just...™ (Streaming)
3 Minutes Level: FoundationalThe powerful program features employees speaking out about what their managers could do to help them be successful. It provides a fantastic look into what employees are really thinking about when it comes to their manager/supervisor relationship. Streaming course version.
Topics: Leadership, Communication, Management, Professionalism, Teamwork, Collaboration, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Streaming Video
TrainingBytes® Preparing for the Post-Pandemic Workplace™
5 minutes Level: FoundationalDue to the recent pandemic, organizations are navigating a broad range of issues that span from keeping their employees and customers safe to re-configuring business operations and getting things to a 'new' normal. This short video program is a great introduction to what employees might see in the post-pandemic workplace.
Topics: Communication, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Interactive Tools
Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Discrimination, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Outlining Presentation Intent
5 Minutes Level: FoundationalNew Micro-Learning! A presentation happens anytime we have an opportunity to inspire, inform and influence people... literally hundreds of times every day. It could be a phone call. A quick conversation in the hallway. An e-mail. A staff meeting. They're all presentations. In this course, you'll learn about the three elements you should address when outlining the intent of your presentation to ensure you are successful at communicating your message.
Topics: Communicating Effectively & Professionally, Professionalism, Presentation Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Communicating & Listening
6 Minutes Level: FoundationalNew Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course, we’ll explore the power of effectively communicating and listening.
Topics: Communicating Effectively & Professionally, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General