Search Course Catalog (2 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Achievement: Customer Service

No Problem! Serving Others with Respect™ (eLearning)

40 Minutes Level: Foundational
YOU (the employee) make the difference in how a customer feels, not a policy, not your manager...you! The intent of this course is to show customer service staff and employees some ways of handling difficult situations so that they can effectively respond and leave the customer with a positive, memorable impression.
Topics: Customer Service, Communication, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Serving the Customer

5 Minutes Level: Intermediate
New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.
Topics: Customer Service, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General