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Accessibility is the practice of creating an environment where all employees, regardless of their physical, cognitive, sensory, or other disabilities, can fully participate, perform their job responsibilities, and access opportunities on an equal footing with others. Accessibility aims to eliminate barriers that may prevent individuals with disabilities from being productive or fully integrated members of a workplace.

Allyship in the workplace refers to the active and intentional efforts of individuals, often from a position of privilege or influence, to support, advocate for, and stand alongside underrepresented or marginalized groups.

Bias can exist among people who appear to be members of the same group. Sometimes it’s not about one type of bias but more about the ways in which biases can overlap. Inclusion is about encouraging and listening to ALL voices. When ideas are dismissed or discouraged, or when there are negative consequences for speaking up, we miss opportunities for innovation and problem solving. This is everyone’s responsibility.

Being an outsider can happen to any of us... at any time. It can happen based on occupation, tenure, age, gender...the list goes on and on. When there are race or cultural differences the points of connection may not be easy, reactions may be more intense, and misunderstandings are more likely to occur. Inclusion is all about intentional acts that build connections and strengthen relationships. So, to beat inequities at work, we must be intentional about inclusion. It’s what makes diversity work.

Racial bias can be hard to spot. It shows up in our society and everyday interactions in ways we often don't realize. One common form is microaggressions. These are subtle, sometimes indirect, and often unintentional behaviors that send negative or hostile messages based on race. They can be things we say or do without even realizing the impact they have.

Encouraging respect for ourselves and others does not mean failing to recognize our differences (race, religion, etc.) when they affect our understanding of a situation, our impact on others or our relationships. No matter how you may feel as an individual, color consciousness exists in our society and is the lived experience of many people.

Is your business looking for ways to tap into the skills and talents of neurodivergent workers? Organizations of all sizes and in all industries can benefit from supporting neurodiversity and capitalizing on the talents of neurodivergent workers. While no two neurodivergent people are alike, they can bring useful skills and perspectives to the workplace, and help employers look at problems in new ways.

Cultural sensitivity is about being aware of and respectful toward the beliefs, values, practices, and customs of different cultures. In the workplace, it means understanding and appreciating the diversity of cultural backgrounds that colleagues, clients, vendors and customers bring and responding in ways that are respectful and inclusive.

In recent years, the conversation about diversity and inclusion has expanded to encompass not just racial and gender identities but also personal expressions of culture and identity. One significant piece of legislation making waves is The CROWN Act, a landmark law designed to protect individuals from discrimination based on their hair texture and natural hairstyles. The CROWN Act stands for “Create a Respectful and Open World for Natural Hair.” For many, the Crown Act is more than just a legal mandate; it's a vital step toward acknowledging and respecting cultural diversity in the workplace.

Communication is essential when it comes to the workplace. So, addressing miscommunication quickly and respectfully is key to maintaining our workplace relationships. When we have generational differences, it’s easy to have misunderstandings and miscommunication… because we won’t all communicate in the same way. To be inclusive, we must be willing to listen to others and their perspectives and make adjustments with the intention of staying connected… especially as we cross generations.

Work-life balance and general well-being is something all of us want in the workplace. The perfect balance between work and life varies for each person and it changes depending upon our life circumstances. Well-being is fundamental to our health and overall happiness. That includes a healthy work-life balance. New generations in the workplace see well-being as an integral part of their lifestyle.

Let’s face it, treating people differently in employment, based on things like age, can be unlawful. Bias based on age is a reality – and can be subtle or blatant. Ageism in the workplace has to do with people being discounted because of their age. This happens when someone is seen as too young or too old to tackle a specific task or requirement.

Inclusion 101™ is designed to help you recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This interactive course will assist you in dealing effectively with the individual and cultural differences that impact relationships with co-workers, customers and others that are critical to the success of your organization.

Today’s inclusive and respectful workplace culture means that the ability to practice your religion and religious traditions is up to you. Being respectful of that means not bringing religions into conversations inappropriately and not disrespecting colleagues based on their religious practices or religious dress.

Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others, we are wasting an opportunity to leverage the power of that diversity. We can make assumptions, and stereotypes, about people based on their age, like younger people will be much better at embracing and using technology when compared to those that are older. But it’s important to remember that assumptions like this can have a real-life impact on our work teams.

Regardless of all the training and legislation, there are still many stereotypes and prejudices regarding LGBTQ+ co-workers. This can sometimes make it hard to come to work depending upon the attitudes and behaviors of co-workers. While we may not agree with every aspect of all of our co-worker’s personal lives, what we can agree on is that people need to be treated with respect and dignity.

Diversity 201™ is designed to help you continue to recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This course provides a deeper dive into diversity situations and will assist learners in effectively tackling the individual and cultural differences that impact relationships with co-workers, customers and other stakeholders that are critical to the success of your organization.

Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of multiple generations working together - either in its own workplace or in its clients, customers, and even supplier base. This course will encourage learners to look at what they are doing as an individual contributor within the organization to make the workplace one where people of all generations can do their best work.

Building an inclusive workplace means that people can be their authentic self. We can bring our whole selves to work and not be worried about people discriminating against us because of this. In order for this equitable and inclusive workplace to exist, we all have to be careful of assumptions and comments we make about each other and in doing so create a better workplace for us all.

Belonging is that feeling of security and support - a sense of inclusion and acceptance within a group. It’s when an individual can bring their authentic self to work. By creating genuine feelings of belonging for all, an organization improves both engagement and performance. In today's increasingly diverse workplace, it's more important than ever for organizations to cultivate a culture of belonging. That’s a place in which all employees feel included, respected, and valued, regardless of their race, gender, age, religion, sexual orientation, or any other personal characteristic. When employees feel like they belong, they are more likely to be engaged, motivated, and committed to their work, which benefits our organization as a whole.