Search Course Catalog (596 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

  • 15 Minutes Level: Foundational
    An organization’s success depends on the integrity of its employees. In this course, we'll take a look at an example of an ethical situation (taking more PTO than requested) and spend some time reviewing what we can do if such a situation arises.
    Topics: Ethics, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 18 Minutes Level: Intermediate
    Being a supervisor can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. This course is a great way to help new managers and supervisors understand and accept their new role within the organization.
    Topics: Leadership, Interpersonal Skills, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 12 Minutes Level: Intermediate
    Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. A terrific module that teaches the unique characteristics of high performer, your role as a coach, and a strategy for getting the most from your best people.
    Topics: Coaching & Mentoring, Interpersonal Skills, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 15 Minutes Level: Intermediate
    Retaliation in the workplace is a real issue. As a manager or supervisor, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. By the end of this lesson, you’ll be able to define what retaliation is and what you need to know about it.
    Topics: Compliance, Communication, Harassment, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 18 Minutes Level: Intermediate
    As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. By the end of this module, you will be able to identify the best course of action for a given situation and the consequences of your actions on others.
    Topics: Leadership, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 13 Minutes Level: Foundational
    This course will help users identify the conceptual levels of cultural competence - the ability to interact effectively with people of different cultures and socioeconomic backgrounds. Users will also be able to identify the elements of the MEET™ model, which will help them resolve misunderstandings and differences.
    Topics: Diversity, Professionalism, Inclusion, Respect, Culture Commitment
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 18 Minutes Level: Intermediate
    You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.
    Topics: Communication, Interpersonal Skills, Leadership, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 10 Minutes Level: Foundational
    This course will help you answer two questions: What do you do when I become aware of an apparent violation of ethics in the work place? And, what can I do to conscientiously help influence my co-workers and the company in the right direction on ethics?
    Topics: Ethics, Compliance, Professionalism, Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 20 Minutes Level: Intermediate
    This course reviews not only how to identify unacceptable behaviors in the workplace but a process for dealing with them - that helps you build a culture of integrity in your team and your organization.
    Topics: Ethics, Leadership, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 20 Minutes Level: Intermediate
    As a manager, taking a look at a person’s capabilities, commitment, and chemistry will help you select the right person for the right job, for the right reasons. This course gives you the tools to quickly understand the best (and legal) steps to successful interviews.
    Topics: Interviewing & Hiring, Communication, Interpersonal Skills, Leadership
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
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