Search Course Catalog (571 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

  • 30 Minutes Level: Intermediate
    Organizations are navigating a broad range of post-pandemic issues that span from keeping you and your customers safe to re-configuring business operations and getting things to a 'new' normal. This course is designed to provide you with practical inclusionary skills for recognizing and responding to tough situations you may face or witness within the workplace after a health scare or pandemic - as well as understanding the importance of new standards and policies (e.g. social distancing) put in place to keep the workplace safe.
    Topics: Respect, Diversity, Inclusion, Workplace Safety, Unconscious Bias
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! Harassment, discrimination and other inappropriate behaviors are serious issues that must be dealt with. Accusations, right or wrong, can also have a devastating effect on a person's career, reputation in their community and relationships with other co-workers - and because of that, they can lead to lawsuits. It's up to you as the manager to get the facts, and it's also up to you to make sure those facts remain as confidential as possible.
    Topics: Compliance, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.
    Topics: Compliance, Management, Workplace Violence Prevention
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 6 Minutes Level: Foundational
    New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.
    Topics: Compliance, Management, Workplace Violence Prevention
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! Social (and physical) distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. When it comes to understanding these new policies and procedures, it’s important to not only follow them, but to refrain from criticizing others for following them.
    Topics: Compliance, Communication, Respect, Teamwork
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! Using good judgement and good hygiene – while following organizational policies – can help prevent the spread of workplace sickness - without upsetting others. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.
    Topics: Inclusion, Diversity, Teamwork
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!
    Topics: Inclusion, Diversity
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! It's normal for employees to be concerned about overall safety when returning to work after a health scare or pandemic. Your safety is of utmost importance. What's not allowed are threats and actions against another employee – regardless of the perceived health impacts that employee might have on others. Any form of abusive conduct (whether veiled or actual threats of violence) will not be tolerated.
    Topics: Workplace Violence Prevention, Professionalism, Inclusion, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! Gossip has no place in the workplace. Assumptions and gossip can lead to bigger issues – discrimination and even harassment. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.
    Topics: Discrimination, Inclusion, Unconscious Bias
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 4 Minutes Level: Foundational
    New Micro-Learning! As employees and staff begin their return to the workplace after the pandemic stay-at-home orders, they will have questions... many questions. Things will take time to get back to normal. And many think the 'new' normal might not be much like how we did things in the past. As a manager, you need to be prepared for questions and concerns brought to you by your team.
    Topics: Leadership, Communication, Management, Workplace Safety
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
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