Search Course Catalog (17 Courses Found)

When conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.

By the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.

This course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.

In this module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing it you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.

Intended as a quick primer on waste handling, this also discusses the classification of waste materials. A short and informative module on identifying and understanding the dangers of hazardous materials.

A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.

Promote a safe work environment and prevent workplace violence.