What's New: Courses Now Available in TrainingFlow™ (39 Courses)

Contains all the new courses uploaded in the last six months.

  • 7 Minutes Level: Intermediate
    New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.
    Topics: Collaboration, Communication
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 6 Minutes Level: Foundational
    New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
    Topics: Communication, Interpersonal Skills, Conflict Resolution, Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 40 Minutes Level: Foundational
    The complete Oh Series situations in one course! This complete course covers 12 tricky ethical situations that make you go... "OH?!?"
    Topics: Ethics, Compliance, Conflict Resolution, Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 40 Minutes Level: Foundational
    Training INCREASES our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during violent situation. It helps us prevail!
    Topics: Workplace Violence Prevention, Management, Workplace Safety, Armed Intruder/Active Shooter
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 7 Minutes Level: Intermediate
    New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
    Topics: Collaboration, Communication, Leadership, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
    Topics: Inclusion, Diversity, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Intermediate
    New Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.
    Topics: Compliance, Leadership, Management, Abusive Conduct
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Intermediate
    New Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct.
    Topics: Workplace Violence Prevention, Leadership, Professionalism, Abusive Conduct
    Industry Settings: Healthcare, Office & General
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Foundational
    New Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
    Topics: Communication, Professionalism, Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Intermediate
    New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team.
    Topics: Communication, Leadership, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
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