What's New: Courses Now Available in TrainingFlow™ (51 Courses)

Contains all the new courses uploaded in the last six months.

  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who is allowing personal problems to affect work on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.
    Topics: Management, Leadership, Coaching & Mentoring, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1380
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who engages in harmful gossip on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.
    Topics: Management, Leadership, Coaching & Mentoring, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1379
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! An employee is coming to work in clothes that are inappropriate for work. What do you do? There are fours steps you can take to help the situations and improve the quality and consistency of your employee interactions.
    Topics: Management, Leadership, Coaching & Mentoring, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1378
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.
    Topics: Management, Leadership, Professionalism, Coaching & Mentoring
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1372
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to deal with it. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.
    Topics: Management, Professionalism, Coaching & Mentoring, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1371
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.
    Topics: Management, Employee Wellness, Substance Abuse, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1370
  • 5 Minutes Level: Foundational
    New Micro-Learning! Blaming an Asian employee for a world-wide pandemic based on their heritage makes no sense. Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations.
    Topics: Inclusion & Equity, Diversity Dynamics
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1325
  • Minimum 120 Minutes Level: Intermediate
    Completely Updated in May 2021! A detailed course on harassment prevention that addresses California AB1825, AB2053, SB396 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers.
    Topics: Harassment, Compliance, Management, Discrimination, Sexual Harassment, Abusive Conduct
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1315
  • 5 Minutes Level: Foundational
    New Micro-Learning! Wanting to have economic security is a basic need for everyone. But, in taking care of our economic needs, we need to make sure that we are not being disrespectful (or discriminatory) of others in the process. Caring for ourselves and our families is something that everyone in the world worries about. Immigrants are no exception of the rule.
    Topics: Inclusion & Equity, Diversity Dynamics, Respect, Discrimination
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1314
  • 5 Minutes Level: Foundational
    New Micro-Learning! Personal appearance is just that – personal. When it comes to dress and style, what works for one person doesn’t always work for someone else… and that’s okay… as longs as we keep it within the parameters of our dress code.
    Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1313