What's New: Courses Now Available in TrainingFlow™ (51 Courses)

Contains all the new courses uploaded in the last six months.

  • 6 Minutes Level: Foundational
    Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.
    Topics: Compliance, Compliance, Professionalism, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1417
  • 6 Minutes Level: Foundational
    Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.
    Topics: Compliance, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1416
  • 6 Minutes Level: Foundational
    Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.
    Topics: Compliance, Compliance, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1415
  • 45 Minutes Level: Foundational
    Cybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.
    Topics: Cybersecurity, Compliance, Ethics
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1414
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.
    Topics: Management, Professionalism, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1412
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.
    Topics: Management, Professionalism, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1411
  • 5 Minutes Level: Foundational
    New Micro-Learning! Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.
    Topics: Cultural Competency, Diversity Dynamics, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1409
  • 30 Minutes Level: Foundational
    Since its institution in 1996, The Health Insurance Portability and Accountability Act (or HIPAA) aims to prevent healthcare fraud and ensure that all ‘protected health information’ is appropriately secured and to restrict access to health data to authorized individuals. If you have access to paper records, computers, information systems, networks, technology resources, including electronic medical records, and e-mails, you must follow HIPAA security policies, procedures and guidelines.
    Topics: Compliance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
    C1408
  • 5 Minutes Level: Foundational
    New Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.
    Topics: Ethics, Compliance, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1406
  • 45 Minutes Level: Foundational
    Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new managers & supervisors regularly.
    Topics: Leadership, Communication, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1405