Search Course Catalog (132 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Series: LearningBytes® Course
Got Leadership?™ Dealing with Attendance Issues
20 Minutes Level: IntermediateThis course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Topics: Leadership, Communication, Management, Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Communication Skills for New Supervisors
15 Minutes Level: IntermediateGood communication skills are vital to being an effective leader. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.
Topics: Communication, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Are You a Know-It-All Boss?
15 Minutes Level: IntermediateAs a leader, you manage multiple priorities and shifting deadlines on a daily basis. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.
Topics: Leadership, Change, Communication, Interpersonal Skills, Management, Respect, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Diversity?™ Respecting Religious Diversity (for Managers)
15 Minutes Level: IntermediateBy the end of this course, you will be able to identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.
Topics: Diversity Dynamics, Communication, Management, Inclusion & Equity, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Respect?® Unintended Exclusive Behaviors
15 Minutes Level: FoundationalBy the end of this course, you will be able to identify exclusive and inclusive behaviors and the effects they have on the work environment. The workplace is another group to which you belong, and another way for you to define yourself.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Respect, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Diversity?™ Generational Diversity for Employees
20 Minutes Level: FoundationalBy the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.
Topics: Generational Challenges, Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Got Respect?® The Gender Difference
20 Minutes Level: FoundationalThis eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.
Topics: Respect, Communication, Interpersonal Skills, Professionalism, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Respect?® Imposing Personal Beliefs
15 Minutes Level: FoundationalBy the end of this module, you will be able to recognize when people are imposing their personal beliefs on others in the workplace and identify different responses to situations where someone is imposing personal beliefs and there implications.
Topics: Respect, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Performance?® Think Like a Customer
10 Minutes Level: FoundationalThe only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service.
Topics: Sales & Service, Communication, Interpersonal Skills, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Compliance?™ The Hostile Work Environment
14 Minutes Level: IntermediateBy the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.
Topics: Workplace Violence Prevention, Harassment, Interpersonal Skills, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors