Search Course Catalog (122 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Series: Classic Course

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

30 Minutes Level: Advanced
This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills.
Topics: Interviewing & Hiring, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace

35 - 40 Minutes Level: Foundational
Updated with the US Supreme Court decision protecting LGBTQ+ workers! In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace.
Topics: Harassment, Compliance, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Sexual Harassment: It Can Happen Here™ (Managers/Supervisors)

35 Minutes Level: Intermediate
Excellent program to help managers clearly identify and understand what behaviors constitute harassment; great as a discussion opener on organizational policies and reporting guidelines.
Topics: Sexual Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ Family and Medical Leave Act

35 Minutes Level: Intermediate
The Medical Leave Act (FMLA) law and requirements can be complicated. This course provides a basic understanding of the FMLA. As a busy manager or supervisor, you should always get an expert involved whenever you deal with an FMLA issue.
Topics: Compliance, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Exceeding Internal Customer Expectations

30 Minutes Level: Foundational
Having satisfied customers leads to increased revenue and increased brand awareness. Having satisfied employees is the key contributor to a company’s success. Taking the time to provide exceptional internal customer service will go a long way in opening opportunities in your career, burnishing your reputation and positioning you for success.
Topics: Customer Service, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Conflict Clock™ for Managers & Supervisors

30 Minutes Level: Intermediate
Conflict is a part of life – and that’s especially true in the workplace. This course gives managers a new perspective on understanding and resolving conflict. Use the T.I.M.E.™ model to your advantage and resolve workplace conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Sexual Harassment… It’s Not Enough to Know Better (For Managers)

50 Minutes Level: Intermediate
Managers and supervisors are held to a higher legal standard in sexual harassment cases. This course provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.
Topics: Sexual Harassment, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Sexual Harassment… It’s Not Enough to Know Better (For Employees)

45 Minutes Level: Foundational
You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.
Topics: Sexual Harassment, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Writing for Business Results™

40 Minutes Level: Foundational
If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language. If you are an experienced writer who needs a refresher, you will find your skills reinforced and enhanced with this course.
Topics: Interpersonal Skills, Communication, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Conflict Clock™ - eLearning Classic

40 Minutes Level: Foundational
When conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General