Search Course Catalog (122 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Series: Classic Course

The Oh Series™ Ethics & Transparency

35 Minutes Level: Foundational
Price fixing. Bid rotation. Bribery. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”
Topics: Ethics, Compliance, Professionalism, Conflict Resolution, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Oh Series™ Everyday Workplace Ethics

30 Minutes Level: Foundational
When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation.
Topics: Ethics, Compliance, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Sales?™ Outbound Telephone Selling Techniques

25 Minutes Level: Foundational
By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Conflict 101™ (eLearning Classic)

35 Minutes Level: Foundational
If you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Bury My Heart at Conference Room B™ (eLearning Program)

40 Minutes Level: Foundational
This course tackles the myths of leadership! True leadership isn't well understood by most of us – managers and supervisors. Because of that enigma, you may perceive it as something that you can't do, are uncomfortable doing, or that has no benefit to you. That’s simply not true!
Topics: Leadership, Change, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

The Courage to Coach™ for Retail (eLearning Classic)

30 - 40 Minutes Level: Foundational
The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
Topics: Coaching & Mentoring, Communication, Management, Professionalism, Conflict Resolution
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Substance Abuse - A Real Danger™

20 Minutes Level: Foundational
Most people have had too much to drink at least once in their lives. Unfortunately, people don’t always recognize the danger of drinking alcohol or using drugs. In this lesson, we’ll discuss the dangers of substance abuse, the effects of different substances, factors behind substance abuse and support options available in the workplace.
Topics: Employee Wellness, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Mentoring 101™ - The Basics

20 Minutes Level: Foundational
A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.
Topics: Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Courage 2 Coach™

35 - 40 Minutes Level: Foundational
Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
Topics: Coaching & Mentoring, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Compliance is Just the Beginning: Ethical Situations to Consider

40 Minutes Level: Foundational
Learners will observe eight video vignettes which will help them recognize and respond appropriately to unethical situations. Users will benefit from this course by learning to recognize unethical situations, evaluate decisions, understanding the importance of reflection.
Topics: Ethics, Communication, Professionalism, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General