Search Course Catalog (138 Courses Found)

As a supervisor or manager, your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

Specific for New York Sexual Harassment Training Requirements! This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

Specific for New York Sexual Harassment Training Requirements! Using realistic and dramatic videos, character interviews and interactive components this new course helps participants become more aware of the personal consequences surrounding sexual harassment and to help them identify what they should do if they experience or witness a sexual harassment situation.

This interactive course helps by providing a 5-step process to tackling difficult situations. Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause.

A great primer on IP protection! Intellectual property protection is critical to fostering innovation. Without protection of ideas, businesses and individuals would not fully benefit of their inventions and would focus less on research and development.

The Whistleblower Protection Act of 1989, commonly known as the WPA, is a U.S. federal law that protects federal whistleblowers who work for the government and report agency misconduct. This course provides and overview of the WPA and WPEA. Be informed.

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA.

Price fixing. Bid rotation. Bribery. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”

When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation.

By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.