Search Course Catalog (100 Courses Found)

World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition.

Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. Streaming course version.

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. Streaming course version.

ENOUGH!™ is a powerful new approach to sexual harassment training. The manager overview video is specifically designed to be used after the ENOUGH! dramatic and consequences videos have been viewed. The manager overview outlines specific responsibilities for managers within the organization - as well as definitions and expectations.

ENOUGH!™ is a completely new approach to sexual harassment training. ENOUGH! uses a dramatic story line helping learners understand the issues surrounding sexual harassment and to help them identify what they should do if they experience or witness sexual harassment.

ENOUGH!™ is a completely new approach to sexual harassment training. This video program is strategically designed in two-parts to deeply engage each learner, creating empathy – with a realistic view of workplace harassment and the fallout associated with a non-compliant culture.

Thinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.

This video focuses on how to keep your best employees loyal to your organization and can be used in the development of new managers and supervisors, as well as ongoing training for current managers and supervisors.

Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace will accept the transitioning employee is very real.

All employes are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.