Search Course Catalog (172 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Inclusion & Equity

TrainingBriefs® The Boys Club

5 Minutes Level: Foundational
New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® I Can’t Pronounce That Name!

5 Minutes Level: Foundational
New Micro-Learning! When we meet new people, we can be unfamiliar with how to pronounce their names. But what happens when we let someone’s name interfere with our judgment? When we make decisions - like hiring - based on just a name of a candidate, we definitely exhibit bias. We should instead look not for culture fit but for a culture add – what can a person bring to the team.
Topics: Unconscious Bias, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® What Language Is That?

5 Minutes Level: Foundational
New Micro-Learning! While it can be frustrating not being able to communicate easily, the reality is that everyone in the world has an accent. We only notice it when we are speaking with people who don’t share our native language. For customers who are speaking in a language that is not their native tongue, it can be extremely frustrating for them and getting upset with them won’t help the situation.
Topics: Diversity Dynamics, Inclusion & Equity, Respect, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Understanding Workplace Equity

7 Minutes Level: Foundational
New Micro-Learning! Equity in a workplace means everyone receives fair treatment. That means there is transparency, and everyone knows what to expect in terms of consequences and rewards. In other words, equity is what happens when all members of a diverse group of employees have equal opportunities and support to succeed and grow!
Topics: Inclusion & Equity, Diversity Dynamics, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Oh Series™ Everyday Diversity

40 Minutes Level: Foundational
Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. An “Oh?” moment occurs when “difference makes a difference!” In other words, it occurs when diversity and inclusion dynamics impact our relationships, behavior, or understanding of a situation.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Understanding Diversity (Key Workplace Terms)

7 Minutes Level: Foundational
New Micro-Learning! Workplace diversity is not an option — it is a reality. And the true value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But when it comes to workplace diversity, there are some key terms you must understand in order to overcome the very issues that prevent us from embracing and leveraging the full power of diversity. We’ll define and discuss a few of those key terms in this course.
Topics: Diversity Dynamics, Inclusion & Equity, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Engaging Your Remote Team

6 Minutes Level: Foundational
New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.
Topics: Management, Inclusion & Equity, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBytes® Look Who Checked In...™

5 Minutes Level: Foundational
Patients in gender transition are dealing with emotions, questions, stares and even discrimination. The bottom line message of this short video is simple: Everyone must be treated with respect. It doesn’t matter if you are a patient, co-worker or vendor, we all deserve to be heard and treated fairly…and…sometimes we need to speak up to make that happen!
Topics: Inclusion & Equity
Industry Settings: Healthcare
Target Audience: Employees

TrainingBriefs® Diverse Work Ethics

10 Minutes Level: Foundational
New Micro-Learning! One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. With the influx of millions of Millennial and Gen Z employees, understanding the differences across generations in the workplace has become a huge focus for supervisors, managers, and HR professionals.
Topics: Diversity Dynamics, Interpersonal Skills, Management, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Understanding Decision-Making Styles

10 Minutes Level: Intermediate
New Micro-Learning! Making decisions. It’s a part of your life, every day. Deciding what to wear to work in the morning, what to eat for dinner, and whether to walk up the stairs or take the escalator are some of the easier decisions to make during a typical day. On the other hand, when it comes to making decisions at work that involve other people, your decision is dependent on a variety of perspectives, including your hierarchical or equality decision making style.
Topics: Leadership, Inclusion & Equity, Respect, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors