Search Course Catalog (289 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

  • 7 Minutes Level: Intermediate
    New Micro-Learning! Supporting the growth and development of your staff is vitally important in helping them be as productive and successful as possible in their current role, encouraging motivation and retention, and setting them up for career opportunities. Compliance with organizational training is one of many ethical issues that come up in the workplace.
    Topics: Ethics, Leadership, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Intermediate
    New Micro-Learning! In this course, we'll look at software theft. By the time we're finished, you'll be in a better position to not only recognize the kinds of ethical situations that can lead to problems; but you'll also be better prepared to really think through the issues and figure out what's the best choice of action for you and your organization.
    Topics: Ethics, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! The value of honesty in business has obvious and subtle implications. Unfortunately, there are times when individuals are asked to be less than totally honest in order to paint a brighter financial picture. In this course, you’ll observe two coworkers discussing an upcoming presentation to the board of directors. The boss is pressuring his subordinate to paint a picture that is brighter than it actually is.
    Topics: Ethics, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Foundational
    New Micro-Learning! In the absence of accurate, reliable, and timely information, people and organizations will make bad decisions; they will be unable to help or persuade others to make better decisions. One problem all too often faced in the workplace is when someone is asked or told to compromise their ethical code. Accurate information and maintaining our ethical code are one of many ethical issues that come up in the workplace.
    Topics: Ethics, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • Level: Foundational
    Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work.
    Topics: Conflict Resolution, Leadership, Professionalism, Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.
    Topics: Sales & Service, Communication, Professionalism, Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 4 Minutes Level: Foundational
    New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.
    Topics: Coaching & Mentoring, Leadership, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Foundational
    New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.
    Topics: Coaching & Mentoring, Leadership, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 7 Minutes Level: Intermediate
    New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.
    Topics: Coaching & Mentoring, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 20 Minutes Level: Intermediate
    This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.
    Topics: Compliance, Harassment, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
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