Search Course Catalog (289 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

  • 40 Minutes Level: Intermediate
    No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
    Topics: Management, Compliance, Professionalism, Workplace Violence Prevention
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
  • 16 minutes Level: Intermediate
    Do your managers clearly understand the rules about privacy in the workplace? This program examines employees’ right to privacy and your organization’s rights to protect its information and property. Managers will learn how to effectively and legally establish, document, communicate and enforce policies regarding privacy.
    Topics: Management, Communication, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 18 minutes Level: Intermediate
    This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it.
    Topics: Management, Compliance, Professionalism, Substance Abuse
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 16 minutes Level: Intermediate
    Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions.
    Topics: Management, Compliance, Harassment, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 22 Minutes Level: Foundational
    Updated with the US Supreme Court decision protecting LGBTQ+ workers! There is far more to workplace harassment and discrimination than just sex. To demonstrate, this program dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved.
    Topics: Harassment, Compliance, Professionalism, Discrimination
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 50 minutes Level: Foundational
    Wouldn't it be nice to have a personal playbook of helpful tips and tricks while plugging away at the office, shop, plant, studio, etc.? A resource that would help you tackle tough workplace situations using easy-to-implement, common sense tactics and concepts.
    Topics: Communication, Leadership, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: General
  • 20 minutes Level: Foundational
    Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
    Topics: Coaching & Mentoring, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 10 minutes Level: Foundational
    If you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
    Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 20 Minutes Level: Foundational
    Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
    Topics: Customer Service, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 5 Minutes Level: Foundational
    New Micro-Learning! In order to really reap the benefits of a successful mentoring relationship, you need to have a thorough understanding of planning for a successful discussion, setting goals, identifying career paths and establishing development needs. In this course, we'll take a close look at planning for a successful discussion.
    Topics: Coaching & Mentoring, Leadership, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
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