Search Course Catalog (383 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

Got Performance?® Success Starts With Me

12 Minutes Level: Foundational
Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.
Topics: Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Dealing With Peer-to-Peer Conflict

12 Minutes Level: Foundational
This course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Change Resiliency

18 Minutes Level: Foundational
Change is all around us. Because of our differences as individuals, change affects us each differently. After completing this course, you’ll be able to identify the factors that create change in the work environment and general reactions to change.
Topics: Change, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Dealing With Change

17 Minutes Level: Foundational
By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.
Topics: Change, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?™ Understanding Global Communication

15 Minutes Level: Intermediate
Globalization is obstructed by communication and cultural differences between nations. By completing this course, you will increase your effectiveness in communication, reduce intercultural misunderstandings, and the personal satisfaction of contributing to your organization’s success.
Topics: Communication, Interpersonal Skills, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General

Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias

15 Minutes Level: Intermediate
This course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization.
Topics: Diversity Dynamics, Communication, Professionalism, Inclusion & Equity, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Ethics?® Faking It (for More Vacation Time)

15 Minutes Level: Foundational
An organization’s success depends on the integrity of its employees. In this course, we'll take a look at an example of an ethical situation (taking more PTO than requested) and spend some time reviewing what we can do if such a situation arises.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Leadership?™ Now I’m the Manager…

20 Minutes Level: Intermediate
Being a supervisor can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. This course is a great way to help new managers and supervisors understand and accept their new role within the organization.
Topics: Leadership, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Leadership?™ Real Retaliation

15 Minutes Level: Intermediate
Retaliation in the workplace is a real issue. As a manager or supervisor, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. By the end of this lesson, you’ll be able to define what retaliation is and what you need to know about it.
Topics: Compliance, Communication, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Leadership?™ Taking Personal Responsibility

18 Minutes Level: Intermediate
As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. By the end of this module, you will be able to identify the best course of action for a given situation and the consequences of your actions on others.
Topics: Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors