Search Course Catalog (383 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

30 - 45 minutes Level: Intermediate
Typically, interviewers look for someone with excellent academic qualifications, the proper skills for the job, and someone who is committed to achieve the objectives of the organization. An interview should assess three important faces including capability, commitment, and chemistry.
Topics: Interviewing & Hiring, Interpersonal Skills, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

Everybody Wins: How to Turn Conflict into Collaboration

30 - 45 minutes Level: Foundational
Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements.
Topics: Interpersonal Skills, Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

30 - 45 minutes Level: Foundational
This course is designed to help managers to recognize the most common workplace coaching situations, get the situation under control and on the right track. Effectively coach your employees to increase performance.
Topics: Coaching & Mentoring, Change, Communication, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Legal Briefs™ Workplace Violence: The Legal Role in Keeping Your Workplace Safe

40 Minutes Level: Intermediate
This program explores preventive measures and examines managerial and organizational legal obligations, covering such topics as hiring policies, appropriate responses to angry outbursts, handling employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
Topics: Management, Compliance, Professionalism, Workplace Violence Prevention
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

Legal Briefs™ Workplace Privacy: Does It Really Exist?

30 Minutes Level: Intermediate
Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home.
Topics: Management, Communication, Professionalism, Workplace Privacy
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

35 Minutes Level: Intermediate
The managers and supervisors who take this course will have a better understanding of what is expected of them according to the American with Disabilities Act. This course provides tips on the various actions that managers can take in order to help ensure compliance with the ADA.
Topics: Management, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

30 minutes Level: Intermediate
This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it.
Topics: Management, Compliance, Professionalism, Substance Abuse
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Johnny the Bagger: A True Story of Customer Service™

30 - 45 minutes Level: Foundational
Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.
Topics: Customer Service, Change, Motivation, Interpersonal Skills, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (All Employees)

40 Minutes Level: Foundational
This updated course helps employees identify and report retaliatory behaviors may be observed. Use to inform employees on what retaliation is and why it is important for your organization to put practices in place to avoid it.
Topics: Compliance, Communication, Harassment, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination

35 Minutes Level: Intermediate
In this course, viewers will learn the legal consequences and actions of harassment, bullying, discrimination in the workplace and different types of harassment, including quid-pro-quo harassment. In addition, the course includes an insight into the possible issues with workplace relationships.
Topics: Management, Compliance, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors