Search Course Catalog (369 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace

30 - 45 minutes Level: Foundational
This program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.
Topics: Diversity Dynamics, Communication, Harassment, Leadership, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (Manager Version)

45 Minutes Level: Intermediate
Reduce the risk of costly claims by preventing workplace retaliation! This course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.
Topics: Compliance, Communication, Harassment, Management, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

Fearless Facilitation!™ How to Lead Effective Meetings

35 Minutes Level: Intermediate
Turn ineffective meetings into highly productive sessions! Should be mandatory for anyone involved in leading meetings.
Topics: Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Office & General
Target Audience: Managers / Supervisors

It's the Law™: The Legal Side of Management

30 - 45 minutes Level: Foundational
This course can help you put the legalities of management into perspective and keep your organization out of the courtroom. Turn managers into a front line defense against costly litigation!
Topics: Management, Compliance, Interpersonal Skills, Professionalism, Inclusion & Equity
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court

30 Minutes Level: Intermediate
This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.
Topics: Management, Compliance, Ethics, Professionalism, Interviewing & Hiring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBytes® Managing Your Own Productivity

30 minutes Level: Foundational
This course will empower your employees to create effective plans, involve others, ask for help and prioritize their many competing tasks in order to deliver the results your organization needs to be successful.
Topics: Professionalism, Change, Interpersonal Skills, Time Management
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance

40 minutes Level: Intermediate
This course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Use to help leaders fully understand their responsibility in creating an ethical culture. Pairs with A.C.T. with Integrity (for all employees).
Topics: Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General

Glad I Could Help: Real Customer Service Situations for Discussion™

30 - 45 minutes Level: Foundational
Dealing with an angry customer, whether internal or external, can be a tough business challenge. This course will equip your employees to handle those calls and confrontations professionally and calmly.
Topics: Customer Service, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Let's T.A.L.K.™ Navigating the Difficult Discussions

40 Minutes Level: Intermediate
Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.
Topics: Leadership, Communication, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors