Search Course Catalog (41 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Sales & Service
30 - 45 minutes Level: Foundational
Dealing with an angry customer, whether internal or external, can be a tough business challenge. This course will equip your employees to handle those calls and confrontations professionally and calmly.
Topics: Customer Service, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees