Search Course Catalog (272 Courses Found)

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.

Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA™ process.

New Micro-Learning! Our working relationships are complicated for all kinds of reasons. That's why you really have to know where the lines are when it comes to managing interactions with co- workers, customers, and vendors. Take the unwanted pursuit of a relationship, for example. It doesn't make any difference where it comes from - a manager, a coworker, a vendor, or a customer. Unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.

New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.

New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

New Micro-Learning! Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.