Search Course Catalog (272 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Management

TrainingBriefs® Avoiding Reverse Discrimination in Hiring

5 Minutes Level: Intermediate
New Micro-Learning! On paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. There are five common pitfalls in the recruiting and hiring process that you need to be mindful of; describing the job, dealing with protected groups, avoiding illegal questions, conducting legal reference check, and avoiding reverse discrimination. In this module, we will explore the topic of avoiding reverse discrimination.
Topics: Interviewing & Hiring, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Workplace Violence & An ADA-Protected Employee

5 Minutes Level: Foundational
New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. There are a lot of things your organization can and should do to help prevent workplace violence. In this course, we will address the topic of dealing with an ADA-protected employee.
Topics: Workplace Safety, Management, Workplace Violence Prevention
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Embracing Respect

8 Minutes Level: Foundational
New MicroLearning! Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.
Topics: Respect, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Embracing Inclusion

6 Minutes Level: Foundational
New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.
Topics: Inclusion & Equity, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® The Resilient Leader

5 Minutes Level: Foundational
New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.
Topics: Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Embracing Feedback

7 Minutes Level: Foundational
New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.
Topics: Respect, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Planned Spontaneous Recognition

6 Minutes Level: Intermediate
New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.
Topics: Motivation, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Effective Interviewing: Controlling the Interview

5 Minutes Level: Intermediate
New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.
Topics: Interviewing & Hiring, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® The Negative Impact of Unconscious Bias (Managers)

6 Minutes Level: Foundational
New Micro-Learning! Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.
Topics: Unconscious Bias, Diversity Dynamics, Management, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Effective Interviewing: Open-Ended Questions

6 Minutes Level: Intermediate
New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.
Topics: Interviewing & Hiring, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors