Search Course Catalog (228 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Leadership

TrainingBriefs® Conflict… Can’t You Just Deal with It?

6 Minutes Level: Foundational
When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior.
Topics: Conflict Resolution, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Dealing with Unprofessional Behavior

5 Minutes Level: Foundational
This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Topics: Leadership, Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

TrainingBriefs® - Respecting Religious Diversity

6 Minutes Level: Foundational
Managers often get busy and can’t always be on top of everything. Yet sometimes they can unknowingly send a message that excludes an employee. When the exclusion occurs because of something related to the employee’s religion, it can be serious.
Topics: Inclusion & Equity, Diversity Dynamics, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® It’s About Respect (Managers)

7 Minutes Level: Foundational
It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.
Topics: Unconscious Bias, Diversity Dynamics, Leadership, Management, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® The Impact of Negative Attitudes

7 Minutes Level: Foundational
Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.
Topics: Coaching & Mentoring, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® The Know-It-All Boss: Leadership by Proxy

5 Minutes Level: Foundational
As a manager or supervisor, you manage multiple priorities and shifting deadlines on a daily basis. How you listen and respond to your team may or may not be your best example of good leadership skills.
Topics: Leadership, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Keeping It Confidential

5 Minutes Level: Foundational
Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe.
Topics: Ethics, Communication, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

TrainingBriefs® Listening to Our Employees

6 Minutes Level: Foundational
In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.
Topics: Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Ethical Dilemma - I’m Not Here

7 Minutes Level: Foundational
If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not!
Topics: Ethics, Compliance, Leadership, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: General

TrainingBriefs® Handling Integrity Moments

6 Minutes Level: Foundational
This course outlines a process to guide your responses in order to build a culture of both honesty and trust in your organization.
Topics: Ethics, Communication, Leadership, Management
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors