Search Course Catalog (228 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Leadership

TrainingBriefs® Be More Assertive

TrainingBriefs® Be More Assertive

7 Minutes Level: Intermediate
Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.
Topics: Leadership, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Bad Attitude

TrainingBriefs® Bad Attitude

9 Minutes Level: Intermediate
One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.
Topics: Leadership, Communication, Management, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
The Power of Positivity

The Power of Positivity

25 Minutes Level: Intermediate
We have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.
Topics: Leadership, Interpersonal Skills, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Classic Course
Training Briefs® Yet Another Fire

Training Briefs® Yet Another Fire

5 Minutes Level: Intermediate
Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.
Topics: Communication, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
Training Briefs® What’s The Big Deal?

Training Briefs® What’s The Big Deal?

5 Minutes Level: Foundational
Decision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.
Topics: Leadership, Compliance, Ethics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
Training Briefs® The Refund

Training Briefs® The Refund

5 Minutes Level: Foundational
We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
Topics: Customer Service, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
Training Briefs® She Earned That

Training Briefs® She Earned That

5 Minutes Level: Intermediate
Regardless of physical appearance and gender, we should treat each other with respect and dignity. As a leader in our organization, we must acknowledge that each other’s achievements are due to nothing short of hard work and dedication, NOT appearance or sexuality. We are all on the same team.
Topics: Diversity Dynamics, Leadership, Professionalism, Respect, Teamwork, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
Training Briefs® Never Gonna Move Up

Training Briefs® Never Gonna Move Up

5 Minutes Level: Intermediate
Stereotyping is an all-too-common problem in the world today and is absolutely unacceptable in our organization. However, that does not mean it doesn’t still happen. We must listen to and validate our employees concerns and act on them. Doing anything else might lead to deeper issues – up to and including legal & compliance impacts.
Topics: Leadership, Professionalism, Inclusion & Equity, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
Training Briefs® It’s a Respect Thing

Training Briefs® It’s a Respect Thing

5 Minutes Level: Intermediate
We all encounter frustrations with other colleagues and departments from time to time, but it's important to think of the big picture and resolve any issues that may arise. A cohesive team is full of members who have open and honest communication, respect each other, and appreciate their efforts and ideas. By encouraging this type of environment, all departments can work together to reach their goals.
Topics: Leadership, Professionalism, Respect, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
A.C.T. with Integrity™ Real Situations for Discussion (Portuguese-Brazilian)

A.C.T. with Integrity™ Real Situations for Discussion (Portuguese-Brazilian)

40 Minutes Level: Foundational
Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization. This is a Portuguese-Brazilian version of the "A.C.T. with Integrity™ Real Situations for Discussion".
Topics: Ethics, Compliance, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Classic Course