Search Course Catalog (185 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Communication

  • 30 - 40 Minutes Level: Foundational
    The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
    Topics: Coaching, Communication, Management, Professionalism, Conflict Resolution
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 12 Minutes Level: Foundational
    Many organizations want and need people who speak different languages. Typically, there are no organization requirements that only English can be spoken at work. This course addresses concerns and the ability to be inclusive while speaking a foreign language in front of others.
    Topics: Inclusion, Communication, Diversity, Interpersonal Skills
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 20 Minutes Level: Foundational
    Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.
    Topics: Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism
    Industry Settings: Office & General, Retail
    Target Audience: Employees
  • 9 Minutes Level: Foundational
    Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance.
    Topics: Respect, Communication, Diversity, Interpersonal Skills, Professionalism, Inclusion
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 15 Minutes Level: Foundational
    By the end of this module, you will be able to identify and understand exclusive behaviors and the effects they have on the work environment. This powerful, short course discusses what exclusive behaviors are and why people unintentionally exclude others.
    Topics: Inclusion, Communication, Diversity, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 50 Minutes Level: Foundational
    End every time employees make a choice, they hold the future well-being of your organization in their hands. This highly interactive course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day.
    Topics: Ethics, Communication, Compliance, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 12 Minutes Level: Foundational
    Anyone can be an ally. If you are willing to be supportive of an individual who’s being unfairly treated, then you are an ally. Some people are allies in small ways and some in big ways. Like a pebble thrown into water, you are creating a ripple-effect of change starting with just one action.
    Topics: Respect, Communication, Professionalism, Collaboration, Gender Identity/Gender Issues
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 20 Minutes Level: Foundational
    A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.
    Topics: Coaching, Communication, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 35 - 40 Minutes Level: Foundational
    Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
    Topics: Coaching, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 25 Minutes Level: Foundational
    Communication is the core one-on-one verbal and written skill a sales person must have to successfully complete customer interactions. This includes telephone, face-to-face conversation skills, and simple writing tasks such as composing an email. Listening skills are also a part of communication.
    Topics: Communication, Sales, Sales & Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
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