Search Course Catalog (249 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Communication

Got Diversity?™ Generational Diversity for Employees

20 Minutes Level: Foundational
By the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.
Topics: Generational Challenges, Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Got Respect?® The Gender Difference

20 Minutes Level: Foundational
This eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.
Topics: Respect, Communication, Interpersonal Skills, Professionalism, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Without Regard… (For Managers)

50 Minutes Level: Intermediate
To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. This program helps managers understand key concepts and gives them the tools needed to prevent harassment and discrimination in the workplace.
Topics: Discrimination, Communication, Harassment, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Performance?® Think Like a Customer

10 Minutes Level: Foundational
The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service.
Topics: Sales & Service, Communication, Interpersonal Skills, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Team Dynamics for Managers

17 Minutes Level: Intermediate
Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.
Topics: Teamwork, Communication, Interpersonal Skills, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Performance?® Success Starts With Me

12 Minutes Level: Foundational
Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.
Topics: Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Dealing With Peer-to-Peer Conflict

12 Minutes Level: Foundational
This course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Change Resiliency

18 Minutes Level: Foundational
Change is all around us. Because of our differences as individuals, change affects us each differently. After completing this course, you’ll be able to identify the factors that create change in the work environment and general reactions to change.
Topics: Change, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Dealing With Change

17 Minutes Level: Foundational
By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.
Topics: Change, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?™ Understanding Global Communication

15 Minutes Level: Intermediate
Globalization is obstructed by communication and cultural differences between nations. By completing this course, you will increase your effectiveness in communication, reduce intercultural misunderstandings, and the personal satisfaction of contributing to your organization’s success.
Topics: Communication, Interpersonal Skills, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General