Search Course Catalog (583 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Target Audience: General

No Problem! Serving Others with Respect™ (eLearning)

40 Minutes Level: Foundational
YOU (the employee) make the difference in how a customer feels, not a policy, not your manager...you! The intent of this course is to show customer service staff and employees some ways of handling difficult situations so that they can effectively respond and leave the customer with a positive, memorable impression.
Topics: Customer Service, Communication, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General

PREVAIL!® for Middle & High Schools

60 Minutes Level: Foundational
Being prepared… that’s what can dramatically change your chance of prevailing during an armed intruder event. Why? Because the intruder is NOT counting on you being ready to act! A trained response allows for immediate action and a better opportunity to prevail. If you find yourself in an armed intruder event, you are the true first responder! You’ll have 2-5 minutes to take immediate action. Action that can save lives. The bottom line is this… Think about those around you… or your loved ones…Is there someone worth LIVING for? If yes…then dig deep! Find the strength and channel your energy into a plan to overcome and PREVAIL!
Topics: Armed Intruder/Active Shooter, Workplace Violence Prevention
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

PREVAIL!® for Elementary Schools

60 Minutes Level: Foundational
An armed intruder situation is something few of us have prepared for. And it’s that lack of preparation that raises anxiety… and fear. As an administrator, teacher or staff member… others look to you for help… especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. It may help you to think of preparing for an armed intruder event in the same way that you prepare your staff or students for a fire, an earthquake or tornado. By taking a few minutes to train for one of these events, you know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an armed intruder event.
Topics: Armed Intruder/Active Shooter, Workplace Violence Prevention
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Standing Up for Respectful Workplace Behavior™

60 Minutes Level: Intermediate
Meet the Chicago Bystander Training Requirement! Research tells us that as many as 80% of women and 20% of men experience some form of harassment in the workplace. Organizations want productive and engaged employees who contribute to the bottom line… and one aggressive employee can ruin it all. There are real consequences associated with crossing the line at work and more than money is what’s at stake. The effects of harassment, discrimination and abusive conduct can damage our organization’s morale, brand, and leave targeted employees unproductive and fearful.
Topics: Harassment, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Why Respect Matters

5 Minutes Level: Foundational
Respect sets the tone for the overall organizational culture. A culture of respect promotes fairness, integrity, and ethical behavior, which strengthens our organization's values and identity. When workplace respect is prioritized and consistently practiced, it creates a positive, inclusive, and supportive environment, leading to increased job satisfaction, productivity, and overall well-being of the workforce.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Embracing Other Cultures (Kwanzaa)

5 Minutes Level: Foundational
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday - Kwanzaa. During the week of Kwanzaa, families and communities come together to celebrate with food, music, and cultural activities. Each day of the holiday is dedicated to a different principle, with participants lighting candles in a special candle holder, called a kinara, to represent each of the principles. The colors of Kwanzaa, black, red, and green, represent the people, the struggle, and the future, respectively.
Topics: Cultural Competency, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Embracing Other Cultures (Ramadan)

5 Minutes Level: Foundational
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Muslim holiday – Ramadan. Ramadan, one of the holiest months on the Islamic calendar, is observed by Muslims worldwide. It is a time for spiritual reflection, self-improvement, and devotion to God (Allah).
Topics: Cultural Competency, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Peer Today, Boss Tomorrow™ - Action Steps for Success (Streaming)

25 Minutes Level: Foundational
Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new managers & supervisors regularly.
Topics: Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Embracing Other Cultures (Christmas)

6 Minutes Level: Foundational
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Christian holiday – Christmas. Christmas is the holiday that many Christians associate with the birth of Jesus Christ. It’s a celebration that typically takes place on December 25th in many countries around the world, particularly in Christian communities.
Topics: Cultural Competency, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Embracing Other Cultures (Hanukkah)

6 Minutes Level: Foundational
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Hanukkah. Also known as the Festival of Lights, it's an international holiday that is celebrated for eight days and nights, typically falling in late November or December.
Topics: Cultural Competency, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General