Course Catalog (812 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

  • 30 - 45 minutes Level: Foundational
    This course will help you learn how to build trust, accentuate the positive and, when a mistake occurs, redirect the energy for a more productive outcome by showing applications of the technique in the workplace.
    Topics: Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Foundational
    Based on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace. Based on the highly popular and best-selling book by Ken Blanchard.
    Topics: Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    Typically, interviewers look for someone with excellent academic qualifications, the proper skills for the job, and someone who is committed to achieve the objectives of the organization. An interview should assess three important faces including capability, commitment, and chemistry.
    Topics: Interviewing & Hiring, Interpersonal Skills, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Foundational
    Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements.
    Topics: Interpersonal Skills, Communication, Diversity, Management, Professionalism, Inclusion, Respect
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: Employees
  • 30 - 45 minutes Level: Foundational
    This course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
    Topics: Coaching, Change, Communication, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 30 - 45 minutes Level: Intermediate
    This program explores preventive measures and examines managerial and organizational legal obligations, covering such topics as hiring policies, appropriate responses to angry outbursts, handling employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home.
    Topics: Management, Communication, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 Minutes Level: Intermediate
    The managers and supervisors who take this course will have a better understanding of what is expected of them according to the American with Disabilities Act. This course provides tips on the various actions that managers can take in order to help ensure compliance with the ADA.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Foundational
    Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.
    Topics: Customer Service, Change, Motivation, Interpersonal Skills, Professionalism
    Industry Settings: Office & General, Retail
    Target Audience: Employees
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