Course Catalog (786 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

  • 45 minutes Level: Intermediate
    Each of us is a product of our culture. We grow up thinking our culture is “normal” and other cultures are “different.” The values or norms of other cultures are not always obvious to us. In a work environment, cultural differences can present challenges.
    Topics: Diversity, Diversity, Inclusion, Respect
    Industry Settings: Office & General
    Target Audience: General
  • 30 - 45 minutes Level: Intermediate
    This course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Use to help leaders fully understand their responsibility in creating an ethical culture. Pairs with A.C.T. with Integrity (for all employees).
    Topics: Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: General
  • 30 - 45 minutes Level: Foundational
    Dealing with an angry customer, whether internal or external, can be a tough business challenge. This course will equip your employees to handle those calls and confrontations professionally and calmly.
    Topics: Customer Service, Sales & Service, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 40 Minutes Level: Intermediate
    This program will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.
    Topics: Diversity, Communication, Professionalism, Inclusion, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 30 - 45 minutes Level: Foundational
    This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.
    Topics: Leadership, Communication, Interpersonal Skills, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: General
  • 30 - 45 minutes Level: Intermediate
    You will learn not only how to improve leadership skills, but how to use these strong leadership skills to increase productivity so that you can consistently produce extraordinary results in your work.
    Topics: Leadership, Change, Communication, Motivation, Interpersonal Skills
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Employees
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