Course Catalog (787 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

  • 30 minutes Level: Advanced
    This course is designed to empower the learner to: 1) describe team member roles, 2) list coaching points for individual roles, 3) supervise the process of creating a team charter, 4) Maintain team charter integrity, 5) Determine team involvement.
    Topics: Teamwork, Interpersonal Skills, Coaching, Team Builder or Retention Aid
    Industry Settings: Office & General
    Target Audience: Employees
  • 35 minutes Level: Intermediate
    This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
    Topics: Coaching, Interpersonal Skills, Management, Conflict Resolution
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: General
  • 30 Minutes Level: Foundational
    This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
    Topics: Harassment, Communication, Ethics, Management, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Employees
  • 35 Minutes Level: Intermediate
    This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
    Topics: Harassment, Communication, Ethics, Management, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 10 minutes Level: Foundational
    25,000 employees can't be wrong… when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding.
    Topics: Leadership, Change, Communication, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 40 minutes Level: Foundational
    Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes. This course walks you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.
    Topics: Interpersonal Skills, Change, Communication, Leadership, Sales & Service, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 21 minutes Level: Intermediate
    This course is great for employees who are new to sales or sales-related work. It explains how to build trust with prospects and customers, demonstrates ways to maintain customer loyalty when handling complaints, and describes how to recognize opportunities and "upsell" existing customers.
    Topics: Sales & Service, Communication, Professionalism
    Industry Settings: Office & General, Retail
    Target Audience: Employees
  • 20 minutes Level: Intermediate
    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.
    Topics: Sales & Service, Communication, Professionalism, Coaching
    Industry Settings: Office & General, Retail
    Target Audience: Managers / Supervisors
  • 21 minutes Level: Foundational
    Designed for service and support professionals. This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
    Topics: Sales & Service, Communication, Sales, Professionalism, Coaching
    Industry Settings: Office & General
    Target Audience: Employees
  • 39 minutes Level: Foundational
    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
    Topics: Sales & Service, Communication, Professionalism
    Industry Settings: Office & General
    Target Audience: Employees
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